reinventing customer service
maxupport – reinventing customer experience
As customer service provider we offer everything from classic information hotlines to complex technical consulting.
On request also 365 days a year.
Our team consists of employees with many years of experience in customer service, IT consulting, telecommunications and ordering.
In- & Outbound
E-mail & Chat support
— Services —
In- & Outbound
We offer a range of flexible communications services. We develop customized solutions that are precisely tailored to your company and your specific requirements.
IT-Services & Consulting
We advise you on hardware and software solutions and implement the setup for you. In addition, we are at your side as a contact partner for digitization.
Acceptance, inspection and shipping are handled by us – you can devote yourself to your main business with peace of mind.
We are available on request up to 365 days and 24 hours.
We consistently implement our partners‘ specifications and continuously review them through team meetings and training sessions.
Our language offer is comprehensive. Of the cuff we offer our service in German, English, French, Spanish, Russian and Chinese.
What makes us different
contacts per year
24 / 7
days per year
— About us —
Our companyWe are a medium-sized company with a service centre specialising in customer service in telecommunications, hardware and games.
We offer everything from classic information hotlines to complex technical advice. Flexible, personal and tailor-made.
Our teamIt's the mix that makes it.
Our team consists of dedicated employees with many years of experience in the areas of customer service, gaming, telecommunications, ordering and e-mail processing.
Like a good dish, the characters and strengths of our employees complement each other, resulting in the ideal mix for your support.
Our processesSustainable information flow is our path to success. Through regular team meetings, knowledge levels are reviewed and information is documented.
Prophylactic quality management helps us to identify and correct deficiencies at an early stage and thus avoid escalations.
Of course, we offer our partners to actively participate in quality management.
Nine to five does not exist with us
— Contact —